It’s Not About The Box Improving Care at Group Health with People, Process and Technology

February 12, 2009

Improved Citrix performance on the Mac

Filed under: Remote Access — Tags: — Matt Handley @ 2:03 pm

I am sitting in Oakland at the KP National Quality Committee meeting, and doing secure messages with my patients and some Email as a background task – and it is a very different experience than it had been in the past.  I am working on  my personal Mac –  I have found that my GHC laptop is so burdened by the encryption (that is mandated by CMS, alas) that it is unusable for presentations outside Group Health

I had the misfortune (and silver lining) of having my MacBook Pro crash Sunday.  I had a recent backup on Time Machine (Mac’s cool back up program) and on Mozy (a great and inexpensive web based back up – $60 a year, unlimited volume in the “cloud”) so was able to easily bring all the data over to my brand new MacBook Pro (nothing like a rationalization for an upgrade!).  All good.

The “aha” that I wanted to share is that when I installed citrix on my new machine it was much better than what I had on my old mac.  I can now use the full screen, and many more keyboard shortcuts work in Epic and in Outlook.  The message – if you use citrix on a Mac and aren’t satisfied with the way it is working, consider uninstalling your old citrix client and reinstall the new one.  I would be interested in knowing if this works for others.

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