It’s Not About The Box Improving Care at Group Health with People, Process and Technology

November 19, 2008

The Triple Aim – IHI’s biggest initiative

Filed under: Population management,Quality / Affordability — Tags: , , — Matt Handley @ 9:36 am

I  am at a meeting of the “Triple Aim” collaborative in Chicago right now – The Institute for Healthcare Improvement (IHI) is sponsoring this effort to help like minded organizations collaborate in their efforts to simultaneously solve for quality/health, the care experience and affordability.  I had dinner last night with participants from KP Colorado and KP MidAtlantic, Breakfast with participants from Great Britain.  All kinds of different perspectives on population health.

My goal at this meeting is to find some other organizations to help us accelerate the content of care work – benchmarking in consultative specialty areas and share best practices.  While hopeful, there are only a few groups with high performing specialty groups like ours.

One of the challenges all organizations face is helping us all get out of our silos in thinking about satisfaction, cost and quality.  Our Primary Care leadership has done a great job in doing this with the Medical Home work.  The team from Bolton, a Primary Care Trust in England has a great diagram to help keep it simple – you can see it here:  Bolton Triple Aim diagram

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